Terms of Service

1. Overview

Welcome to Allurafin. These Terms of Service govern your access to and use of our website, online store, products, content, and related services.

By visiting our website or placing an order, you agree to these Terms of Service, along with our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree with these terms, please do not use our website or services.

Our online store is hosted by Shopify, which provides the e-commerce platform used to offer our products and services.

2. Eligibility and Account Information

By using our website, you confirm that you are legally eligible to make purchases in your country or region.

You agree to provide complete, accurate, and current information when creating an account or placing an order. You are responsible for keeping your account details and password secure and for all activities carried out through your account.

We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, or violate these terms.

3. Products and Website Information

We make reasonable efforts to display product descriptions, images, colors, prices, and availability accurately. However, product colors and appearance may vary slightly depending on your screen, device, lighting, or display settings.

We may update product descriptions, prices, packaging, availability, or other website content at any time without prior notice.

We reserve the right to:

• Discontinue any product
• Limit purchase quantities
• Refuse service in certain locations
• Correct website errors or inaccurate information
• Cancel orders affected by pricing or listing errors

4. Orders and Payments

Placing an order is an offer to purchase products from Allurafin. An order is considered accepted only after it has been confirmed and processed by us.

We may refuse, limit, or cancel an order due to:

• Product unavailability
• Incorrect pricing or product information
• Payment verification issues
• Suspected fraud or unauthorized activity
• Incorrect customer or delivery information

If an order is cancelled after payment has been received, an eligible refund will be processed according to our Refund Policy.

You agree to provide accurate billing, payment, contact, and delivery details. All applicable shipping fees, taxes, duties, or other charges will be shown at checkout where possible.

5. Pricing and Promotions

Product prices, discounts, promotional offers, and shipping charges may change without notice.

The price charged will be the price displayed at the time your order is placed, except where an obvious pricing or technical error has occurred.

Promotions, discount codes, giveaways, and special offers may have separate terms. Unless otherwise stated, promotional offers cannot be combined.

6. Shipping, Returns, and Refunds

Order processing, shipping timelines, delivery charges, and delivery conditions are governed by our Shipping Policy.

All returns, exchanges, cancellations, and refunds are handled according to our Refund Policy. Delivery dates are estimates and may be affected by courier delays, public holidays, weather, incomplete addresses, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. Allurafin will not be responsible for delays or failed deliveries caused by an incomplete or incorrect address provided by the customer.

7. Intellectual Property

All content available on the Allurafin website, including logos, branding, product images, graphics, text, videos, designs, layouts, and other materials, belongs to Allurafin or its respective licensors.

You may use the website only for personal and non-commercial purposes.

Without written permission, you may not:

• Copy or reproduce website content
• Use our branding, logo, or product images
• Modify, distribute, publish, or resell our content
• Use website materials for commercial purposes
• Attempt to extract or reproduce substantial portions of the website

Unauthorized use may result in legal action.

8. Prohibited Activities

You may not use our website or services to:

• Violate any applicable law or regulation
• Provide false or misleading information
• Commit fraud or make unauthorized transactions
• Upload viruses, malware, or harmful code
• Interfere with website security or functionality
• Collect another person’s personal information without permission
• Copy, scrape, reproduce, or commercially exploit website content
• Harass, threaten, abuse, or harm any person
• Infringe intellectual property or privacy rights
• Send spam, phishing messages, or unauthorized promotions

We may restrict or terminate access to our services if these terms are violated.

9. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, courier services, or other tools.

Allurafin does not control and is not responsible for the content, security, availability, products, services, or privacy practices of third parties.

Any transaction or interaction with a third party is subject to that third party’s own policies and terms.

Shopify provides the platform used to operate our online store, but all purchases are made directly from Allurafin. Shopify is not responsible for products purchased from us, delivery issues, refunds, or customer disputes.

10. Reviews and Customer Content

If you submit a review, image, comment, suggestion, testimonial, or other content, you confirm that:

• The content is accurate and based on your genuine experience
• You have the right to submit it
• It does not violate another person’s rights
• It is not unlawful, abusive, misleading, or offensive

You grant Allurafin permission to use, reproduce, edit, display, and publish submitted content for marketing, promotional, and business purposes.

We may remove content that violates these terms or is considered inappropriate.

11. Disclaimer and Limitation of Liability

Our website, services, and products are provided on an “as available” basis, subject to applicable consumer protection laws.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Allurafin will not be liable for indirect, incidental, special, or consequential losses arising from:

• Website interruptions
• Courier or delivery delays
• Third-party services
• Unauthorized account access
• Customer misuse of products
• Inaccurate information provided by the customer
• Circumstances beyond our reasonable control

Nothing in these terms excludes any rights or protections that cannot legally be excluded under applicable law.

12. Privacy

Personal information collected through our website is handled according to our Privacy Policy.

Because our store is hosted on Shopify, certain customer and transaction information may also be processed by Shopify and other service providers involved in payments, order processing, analytics, and delivery.

By using our website, you acknowledge that your information may be shared with these service providers where necessary to complete your order and provide our services.

13. Termination

We may suspend or terminate your access to our website or services if you:

• Violate these terms
• Misuse our website
• Engage in fraud or unlawful activity
• Attempt to harm our website, customers, or business

Any payment obligations or liabilities that arose before termination will remain valid.

14. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan.

Any dispute arising from the use of our website, services, or products will be subject to the jurisdiction of the courts located in Lahore, Punjab, Pakistan, unless otherwise required by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, services, business practices, or legal requirements.

The updated version will be posted on this page. Continued use of our website after an update means that you accept the revised terms.

16. Contact Information

For questions regarding these Terms of Service, please contact us:

Allurafin

Email: contact@allurafin.com
Phone: +92 301 4599030

Business Address:
Office No. 103, 1st Floor, 21 C-Building, Block A1, Valencia Town, Lahore, Punjab, Pakistan